- FREQUENTLY ASKED QUESTIONS
Management Version 2.5
REGISTER/PAY ONLINE ?
can use our online registration form to register and pay the
registration/license fee online. Just fill out the REGISTRATION FORM
and click "SUBMIT". Our "THANK YOU"
page will pop up. To pay by check online just click
on the program you ordered and fill out the online
check. If you prefer, you can also pay by credit
card using the "PayPal" online/e-mail payment system.
WRITE CHECKS USING THE PROGRAM
To write checks, do you need an additional check writing program
or do you need to order checks that can be printed in a printer?
When I try to print a check it just prints it out on a blank
piece of paper.
You do not need to buy any other program, but you will need to
have the checks (the program prints "on blank" checks,
it does not create the check).
2) I have downloaded a trail
copy. Your description stated you could write checks but I
haven't located this feature anywhere in the program?
Yes you can. Go to the "Expenses" form and you
will see (at the bottom) a "Print Button". You
can print a check for each "record/expense".
3) When I click on the
check button at the lower left hand corner of the lease expense
page, it just minimizes that screen. In order to print the
check, I have to up to the printer button in the toolbar and
click on that. Is this correct or am I missing something?
You are correct. That is supposed to happen. The
program lets you "preview" the report/check so that
you can make any adjustments (like, paper size, margins,
etc...), then if everything is ok, just click "print".
4) I am trying to order
computer checks to use with your program. The check printing
vender needs to know what software program is doing the check
printing, such as Microsoft Money V2.5, etc. I wasn't sure
whether to stipulate the Property Management V2.5 or if there's
some other integrated check writing program, such as named
Yes, you are correct, you do not want to order any checks and
them find out they will not work with your program.
The design of the check should the same as the one used for
Microsoft Money 2000 (1 check per page), however I suggest you
go to Property Management V2.5 print one complete check on a
blank piece of paper and send it to them or take it to your
local office supply store and ask them if they have checks in
Please note that "Property Management V2.5" let users
preview each check and adjust top, bottom, left, and right
margins, so there are many types of checks that can be used with
5) Is there any way to
add a voucher or statement to the check when printing it that
would show, for example, the date, check number, amount, purpose
of, etc.? The single check forms come with 2 vouchers attached,
all on one sheet and I was just wondering because it looks like
the program just prints the check portion only.
The program prints the Vendor/Payee name, Date, Amount, and
"Payment Details" (MEMO). You are correct, some
forms come with the check + 2 vouchers, some with 3 checks in
one page, others with just one check, etc...
When the program was designed we thought that if the program
printed only the "Check" part users would not have to
use just one type of form; they would be able to use forms that
included 3 checks per page, forms with just one check, and forms
with one check and two vouchers. The only problem
with that is that the program does not print the additional
information you mentioned if you choose to forms that include
Some users (using the form with 1 check + 1 or 2 vouchers) just
print the check, detach it from the form, and then print it
again on the "voucher" section. Others using the
form with 3 checks and no vouchers, just print the check and
make a copy of it for their records.
6) I am looking for a feature in which to be able to write
and print a rent receipt to the tenant. Is this available
or can it be added?
You can go to the "Tenants" form and click on the
"Lease" tab. Just select which payment you
want to appear in the "Statement" and click on the
"Statement" button. You can also find a similar
report on the "Leases" form.
DATA & PROPERTY INFORMATION
Your help menu and examples need to be separated from the
program as your customers have to go through and delete all that
information if they want to start out with a clean program, as I
do. As such, your automatic numbering system then starts out
with several numbers already used.
You are correct. However, when you select
"Compact/Repair Database" those numbers should be
reset. Again, that's something that should be included in
the "Help" section, otherwise, only programmers and
database managers would know that.
Concerning the automatic numbering system, I have noted that
when a record gets deleted, the number also gets deleted. It
would be nice if the number would come back up for use again, to
keep records from getting to confusing and keep proper
chronological order, and automatically place and number the
entry in proper order, no matter when it is typed in.
Select "Compact/Repair Database" ( go to
"Start" > "Programs" > "Property
Management" > "Compact & Repair Database"
I am adapting your program to use to manage single family homes
that I own and rent out. I don't have individual units per say,
such as an apartment complex might have. I've entered the prior
years information from my rentals into the program but have
noted that when I enter "property specific" items,
such as mortgage payments, repairs, etc., in the
"expense/repair" forms under the property section, it
doesn't show up in the expenses section and as they don't show
up, can't print checks out for these expenses. In order for them
to show up I have to fill out a "unit section" for
each property, duplicating the property section, then enter
expenses under the "lease expense" forms of the
"unit section." But then this is tied to a specific
lease and tenant and doesn't really reflect the true picture as
I have vacant properties with no tenants or leases and still
have expenses, such as mortgage payments, on the property. What
am I doing wrong? "
You are correct. Single-family homes are basically
"properties" with just one "unit".
The reason for that is that when you are working
with one property with many units (for example 100 unit
apartment complex) you just need to enter the property
information just once, not 100 X .
You are also correct about the income & expenses; they are
tied to a "lease". As you mentioned, if
you have a property with no lease/tenant you still have
expenses. A "vacant" unit should be
treated as a "lease" with no income (you can leave the
lease dates blank). The tenant in this case would be
"you" or the "owner", then just enter any
expenses or income (if any) as usual. If you need to know
the the total expenses/income during the time the property was
vacant, all you need to do is refer to that "lease".
4) How can you enter
deposits into your account directly, without having to go
through the income section?
No, you cannot. Each "income/expense" item must
be associated with a "LEASE", each "LEASE"
must be associated with a "Unit" &
"Tenant", and each unit must be part of a
"Property"; and all that information is then
"linked" to a particular "account".
If you were to enter deposits into your
account directly, you would have to re-enter all that
information manually (and they would have to be 100% correct).
5) Concerning data entry, it can be very tedious and time
consuming entering data in all the different forms. It
would be nice to add some editing features that would allow you
to reliably duplicate information and transfer complete records
from form to form without having to delete and retype it each
and every time.
In many cases you can already do that. Just select the
record then click on the right button of your mouse and you'll
see a menu; select "Copy" &
"Paste". For example: go to the
"Units" Form, you'll see the "Features"
table. To the left of each record/feature you'll see a
"arrow" pointing to the current record, click on it to
select that record by right-clicking it. Then select
"Copy" or "Paste".
Can I get a hard copy manual for this program?
We do not offer a "hard copy manual" for this program.
The main reason for that is that nobody wanted to read it
(they would just call us or send us an e-mail). Also,
many of our programs are updated as often as twice a year, so it
is not practical to create a hard copy manual for each version.
I'll call you later today to answer any questions you may
Do you offer this program on a CD?
Yes, you can find this program and other MyRealEstateOffice.Com
programs in the "MyRealEstateOffice.Com
- Compact Disk".
3) Can you create a
"special" version of this program just for me?
We can "modify" the design and/or add new features to the current version
of the program. The registration/license fee for a "special" version
will depend on the number of changes made to the original version, and the number of
copies you would like to register. If we like your suggestions, we may include them
in our regular version of the program. In that case, you would only pay the regular
MORE HELP? CONTACT US:
you need help downloading, installing, or using our program,
please do not hesitate to contact us.
Please keep in mind that our staff cannot teach real
estate or give you real estate / investment advice. However,
they will be glad to hear from you and help you use the program.
best investment is in the tools of one's own trade"
Franklin (1706 - 1790) US statesman, diplomat, inventor, printer
1998-2003. All Rights
Reserved. MyRealEstateOffice.Com - Marcos S. Bolorino